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strong{color:#fff}.upcoming-phone{font-family:var(--font-mono);color:#94a3b8;margin-left:8px}.empty-upcoming{font-size:.75rem;color:#64748b;text-align:center;padding:8px}.lead-pitch-banner{background:#38bdf814;border-left:3px solid #38bdf8;border-radius:6px;padding:8px 12px;font-size:.85rem;font-style:italic;color:#bae6fd;line-height:1.4}.objections-bar{display:flex;gap:6px;flex-wrap:wrap;margin-bottom:4px}.btn-objection{background:#131d31;border:1px solid rgba(255,255,255,.12);color:#cbd5e1;font-size:.75rem;font-weight:600;padding:4px 10px;border-radius:6px;cursor:pointer;transition:all .15s}.btn-objection:hover{background:#1e293b;color:#38bdf8;border-color:#38bdf8}.btn-objection.objection-flash{animation:objection-glow 1.2s infinite ease-in-out;color:#fff!important;font-weight:800!important}@keyframes objection-glow{0%,to{box-shadow:0 0 #f59e0bb3;border-color:#f59e0b;background:#f59e0b40}50%{box-shadow:0 0 10px 2px #f59e0be6;border-color:#f59e0b;background:#f59e0b66}}.rebuttal-live-box{background:#0f172ad9;border:1px solid rgba(245,158,11,.4);border-left:4px solid #f59e0b;border-radius:8px;padding:8px 12px;display:flex;flex-direction:column;gap:6px}.rebuttal-live-header{display:flex;justify-content:space-between;align-items:center;font-size:.8rem}.badge-objection-ai{background:#f59e0b33;color:#f59e0b;font-size:.7rem;font-weight:700;padding:2px 6px;border-radius:4px}.badge-objection-manual{background:#38bdf833;color:#38bdf8;font-size:.7rem;font-weight:700;padding:2px 6px;border-radius:4px}.btn-rebuttal-insert{background:#38bdf826;border:1px solid rgba(56,189,248,.4);color:#38bdf8;font-size:.7rem;font-weight:700;padding:3px 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var(--border);border-radius:8px;color:#fff;font-size:1.3rem;font-family:var(--font-mono);text-align:center;outline:none}.dialer-input:focus{border-color:var(--primary)}.btn-clear{position:absolute;right:8px;top:50%;transform:translateY(-50%);color:var(--text-muted);display:flex;align-items:center;justify-content:center;padding:4px;border-radius:50%}.btn-clear:hover{color:var(--primary);background:#ffffff0d}.numpad-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:6px;width:100%;margin-bottom:10px}.numpad-key{background:var(--bg-input);border:1px solid var(--border);border-radius:8px;padding:8px 4px;display:flex;flex-direction:column;align-items:center;justify-content:center;transition:all .15s 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var(--border);border-radius:6px;color:#fff;padding:6px 10px;font-size:.8rem;outline:none}.dir-search-input:focus{border-color:#38bdf8}.dir-select{background:#1e293b;border:1px solid var(--border);border-radius:6px;color:#38bdf8;padding:6px 8px;font-size:.75rem;font-weight:600;outline:none;cursor:pointer}.dir-toolbar-right{display:flex;align-items:center;gap:8px}.dir-badge-count{font-family:var(--font-mono);font-size:.75rem;background:#1e293b;color:#94a3b8;padding:3px 6px;border-radius:4px;font-weight:700}.directory-contacts-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(240px,1fr));gap:8px;flex:1}.dir-card{background:#0f172a;border:1px solid var(--border);border-radius:8px;padding:10px 12px;display:flex;flex-direction:column;gap:8px;transition:border-color .15s}.dir-card:hover{border-color:#38bdf866}.dir-card-header{display:flex;align-items:center;gap:10px;position:relative}.dir-avatar{width:38px;height:38px;border-radius:8px;background:linear-gradient(135deg,#0284c7,#2563eb);color:#fff;font-weight:800;font-size:.95rem;display:flex;align-items:center;justify-content:center;flex-shrink:0}.dir-card-names{flex:1;min-width:0;display:flex;flex-direction:column}.dir-name{font-size:.95rem;color:#fff;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.dir-role{font-size:.75rem;color:#94a3b8}.dir-tag{font-size:.65rem;font-weight:700;padding:2px 6px;border-radius:4px;text-transform:uppercase;white-space:nowrap}.badge-tag-gen{background:#38bdf826;color:#38bdf8}.badge-tag-client{background:#a855f726;color:#a855f7}.dir-card-body{display:flex;justify-content:space-between;align-items:center;border-top:1px solid rgba(255,255,255,.05);padding-top:10px}.dir-phone-display{font-family:var(--font-mono);font-size:1.1rem;font-weight:700;color:#38bdf8}.dir-card-actions{display:flex;gap:6px}.btn-dir-call{background:#10b981;color:#fff;border:none;padding:6px 12px;border-radius:6px;font-size:.75rem;font-weight:700;cursor:pointer;transition:background .15s}.btn-dir-call:hover{background:#059669}.btn-dir-del{background:transparent;border:1px solid var(--border);color:#ef4444;border-radius:6px;padding:4px 8px;font-size:.75rem;cursor:pointer}.btn-dir-del:hover{background:#ef444426}.empty-directory{grid-column:1 / -1;text-align:center;color:#64748b;font-size:.85rem;padding:32px;background:#0f172a;border-radius:10px;border:1px dashed var(--border)}.transfer-banner{background:#1e293b;padding:8px 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rgba(255,255,255,.06)}.camp-card-stats{font-size:.8rem;font-weight:600;color:#94a3b8}.btn-open-camp{background:var(--primary, #0284c7);color:#fff;border:none;border-radius:6px;padding:6px 14px;font-size:.85rem;font-weight:700;cursor:pointer;display:flex;align-items:center;gap:6px;transition:all .15s}.btn-open-camp:hover{background:#0369a1;filter:brightness(1.1)}.btn-back-camp-list{background:#1e293b;border:1px solid var(--border, rgba(255, 255, 255, .15));color:#cbd5e1;padding:6px 12px;border-radius:6px;font-size:.8rem;font-weight:700;cursor:pointer;display:inline-flex;align-items:center;gap:6px;transition:all .15s}.btn-back-camp-list:hover{background:#334155;color:#fff;border-color:#38bdf8}
